| Welcome to the Knowledge
Consultants training
courses resource center. Course materials from the November 2008 Analyzing Policies and Procedures class conducted through IIR in Dubai can be obtained by clicking on the link below. The files that are available currently are: Course Lectures Policies and Procedures pdf Lectures October 2008.zip [Download} Extra files that are available currently are: Diagrams prepared in class and some of the extra displayed diagrams are in: P&P System Structure Diagrams.pdf [Download} Sample procedure and some extra material are in file: Sample Procedure in Block Form ver 02.pdf [Download} Note: There will be a suggested answer set posted for the exercises in about 1 month Also a summary white paper that covers the course content will be prepared over the next 2 months and posted to the site. The BPMN paper mentioned in class for doing process diagrams is available by downloading the file: Introduction to BPMN.pdf [Download} The policy and procedures deployment guide that was shown in class has the governance policy steps at the end and is available by downloading: Simple Policy Methodology Guide ver02 2008.doc [Download} Bibliography PPP Biblio ver 03 Dec 2007.doc [Download} Tool Links Document management for the Q-Pulse tool: www.gaelquality.com Suggested Process modeling and workflow tool: www.qpr.com Process product shown in class: www.triaster.com  Home | About KCI | KCI Training Courses | KCI Business Courses | KCI Consulting | Partner Resources |