This seminar explains the most current techniques of process analysis, mapping and modeling. It covers the different flows for processes such as document, work, e-commerce and analytics. It is no longer enough to simply document processes; they must be managed for reuse in different enterprise situations, such as benchmarking. The successful deployment of processes requires assessing the context of the process and its business impact. Analysis techniques differ greatly and new modeling tools can help the success of an enterprise considerably. Various examples of flow are provided throughout the seminar. In addition, demonstrations will reveal the advantage of process tools as they are used today. Advanced Business Process Management This seminar provides working knowledge of the more recent types of process flows, the technology emerging to implement those flows and the techniques of integration and assessment needed for enterprise scale projects. Related issues such as inference models, reference model analytics, package model analytics and inferred impact are covered. Topics of base-lining, benchmarking and best practices are covered in some detail. Examples of workflow and analytic modeling tools are provided through demonstration. Hands On Business Process Management This seminar is intended for individuals and organizations who already have a fledgling, underutilized, or non-integrated business intelligence/performance reporting capabilities in place and need to more effectively use them in their enterprise. For virtually all organizations, the focus targets the contextual use of data, leveraged for multiple purposes, makes judicious use of internal as well as external data and finally leverages content to improve the understanding of enterprise performance for all stakeholders. Advanced
Corporate Reporting This course has been designed to provide you with a thorough understanding and the necessary skills and techniques to help you analyze, document and communicate your organizations corporate performance from several different perspectives. Business
System Analysis Document
and Content Management Strategic
Enterprise Management (SEM) Concepts of corporate management such as balanced scorecard, value chains, financial analysis, enterprise analysis and others are presented as alternative and complementary means of managing the enterprise. Measures such as critical success factors, key performance indicators, decision analysis and descriptive analysis are also covered. Enterprise
Data Analysis Competitive
Intelligence Benchmarking
for Strategic Excellence The focus of this seminar is on the understanding, organization and focus (strategic, operational and financial) of the benchmarking effort in the enterprise. Methods, motives and techniques for different types of benchmarking along with their core, shared components are covered. A short case study demonstrates the effort involved with putting together a benchmarking effort. Finally some tools and technology are covered to make the methods a reality. Practical Knowledge Management Analyzing and
Documenting Work Procedures and Processes This seminar is intended for people who want to put the ideas and concepts of business integration into effective use in their enterprise. In this course the techniques of financial, quantitative and descriptive analysis are explored and applied with the emphasis on descriptive as a means of operational assessment. The result of such an analysis coordinated with the quantitative and financial numbers provides the business with a more complete situation assessment and reduces the risk of change. There are extensive exercises based on the techniques shown in the lectures.  Home | About KCI | KCI Training Courses | KCI Business Courses | KCI Consulting | Partner Resources |
