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Workflow, process flow, policies and procedures all need some form of documentation and communication to the enterprise workforce. With all the changes in today’s business environment, keeping these updated, current, complete and relevant has become much more significant.
Each area of the enterprise has its own way of looking at how things get done. This makes compliance with procedures today an important consideration of any policies and procedure system. Lectures are supplemented by exercises and demonstrations of tools providing the attendee rich learning experience.
KEY QUESTIONS
- What is the life cycle of policies and procedures?
- How do you develop them?
- How do you organize them?
- How do you manage them?
- How do these procedures relate to policies?
- What is the relationship of policies, procedures and processes?
Course
Outline Policies and Procedures (PDF)
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