Good document and content management increases the range of available business solutions, uncovers hidden business strengths, represents an opportunity for valueadded supplier relations and brings a working meaning to the idea of intellectual capital capital. Knowledge is the end result of efficient and effective delivery and use of content in the enterprise. Success in content management requires careful attention to the relationship of documents, their content and the knowledge that evolves from that content. All of these are parts of the intellectual property of the enterprise. This seminar presents document, content and knowledge management in context of business need and value by relating directly to work performed performed. This course provides participants the basic tools necessary to assess and plan for the document and content management capability in an enterprise. The techniques described in the course are useful for bridging the gap between expectations and reality, providing a means to leverage existing efforts and increase value by focusing the efforts on projects with quick payback. Tools and technology considerations provide an opportunity for IT excellence in the management and delivery of content to users. Course Outline Document and Content Management (PDF)  Home | About KCI | KCI Training Courses | KCI Business Courses | KCI Consulting | Partner Resources |
