This seminar is intended for people who want to put the ideas and concepts of benchmarking into effective use in their enterprise. The focus is on the understanding, organization and focus of the benchmarking effort. A key feature of this course is the differentiation between the various points of focus of benchmarking, including strategic, operational and financial themes. The seminar also explores IT, cross industry and competitive benchmarking. Methods, motives and techniques for different types of benchmarking along with their core, shared components are covered. Course Outline Benchmarking (PDF)  Home | About KCI | KCI Training Courses | KCI Business Courses | KCI Consulting | Partner Resources |
