Enterprise Performance ManagementThe goal of enterprise performance management is to improve the performance of the enterprise in a manner consistent with the strategic intent of the management. To do this the enterprise must address both the external and internal impacts through methods such as competitive intelligence and business intelligence. The external view is supported by disciplines such as the 5 forces and competitor cross impact analysis. The internal view is supported by performance disciplines such as balanced scorecard, value chain and other methods. KCI provides services in support of realization of the goal of performance management especially as relates to:
Business Process ManagementStudies say that 75% of process projects don’t meet expectations or are considered a failure. Some projects have difficulty In deployment and some have difficulty due to uncertain scope. In any event, having a known process methodology, understanding the role of process analysis and connecting to the business strategic direction are all key to a successful project. Analytics for process analysis are not the same as for design. Ranking processes, choosing the best yield strategy for process change and improvement plus managing the processes of the enterprise contribute to a greater opportunity for success.New types of processes and process issues are constantly emerging creating a daunting task for most process projects. In addition there is the application of new enablers such as workflow technology, updated skills, policies and procedures and embedded technologies to complicate the effort. The projects may be for basic improvements or a complete enterprise transformation, understanding and applying the analytics of process analysis and mapping is the start of the process path. KCI offers services that include process assessment using unique process analytics, process change management, process management methodology guidance, process technology enablement and training in process analysis, modeling and management.
Business AnalysisBusiness analysis depends on successful application of three different types of analytics, financial, quantitative and descriptive. These three legs of the analysis triangle provide a guideline to successful analysis. Business analysis is process and operational focused and hence has an internal focus. These techniques may also be applied to an external view such as for merger, acquisition, divestiture, privatization, consolidation and outsourcing. Business analysis also leads to the development of requirements for process change, application acquisition (application development, package deployment or services articulation) and assessment of change impact. Business analysis also includes topics of operational due diligence, performance measurement, knowledge management, product architecture, process architecture, competitive intelligence and business intelligence.KCI offers service that include analysis of operations, product architecture analysis for platform identification, requirements development for business systems as well as computer applications and competitive intelligence capability development. For more information, see our section on Business Analysis. Enterprise IntegrationEnterprise integration is the combination of the enterprise into larger parts or separation of an enterprise into smaller or separate parts. It is a change in the structure of the enterprise. The need for integration derives from the actions of the management to restructuring the enterprise as a response to business environmental pressures mostly after the actions of competitors or economic pressures. As such it is needed by all type of enterprises not just for profit businesses. Enterprise integration might involve centralization or decentralization, merger, acquisition, divestiture, privatization, consolidation and other structural changes. KCI provides services that support:
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